The Ritz-Carlton, Cancun

Retorno del Rey # 36, Zona Hotelera Quintana Roo
Cancun,  77500


Beauty Salon

Fitness Center

Meeting & Conference Facilities

Special occasions become even more meaningful when celebrated amid the beauty and splendor of the resort's tropical surroundings. Social events and family gatherings such as engagement parties, bridal showers, weddings, reunions and anniversary parties can be personalized to create priceless memories. A professional catering team, a conference concierge and a staff of coordinators are on hand to attend to every detail. More than 27,000 square feet/2,500 square meters of stunning ballrooms, breathtaking outdoor venues and function rooms accommodate gatherings of any size.

The Group Lounge, offering the ultimate luxury service for VIP meetings. Services of a Technology Butler® and Conference Concierge, as well as a Business Center andDestination Services.


Two outdoor pools and whirlpool.


Kayantá Spa, offering total relaxation and renewal. 5,500 sq ft/511 sq m of space for water rituals, massage therapies, body treatments and facials. Secluded terraces for outdoor massages and whirlpools for infusion baths.



High-Speed Internet Access


Banquet Space


Beach Cabanas

Beachfront Bar

Beachfront Restaurant

Boardroom Meeting Space

Destination Services

Executive Lounge

Hospitality Desk

Hot Tub


Kid's Club

Lobby Lounge

Meeting Rooms

Nail Salon

Non-Smoking Rooms and Suites

Poolside Services

Private Meeting Facilities



Small Conference Facilities

Wedding Facilities

Guest Services

Car Rental

Club Level

24-Hour Room Service

24-Hour Front Desk

24-Hour Security

Airport Transportation

Answering Service

ATM Services

Baby Cribs Available

Babysitting on Request

Beach Service

Bilingual Staff

Cabana Rentals


Children's Amenities

Currency Exchange

Daily Newspaper Upon Request

Dry Cleaning and Laundry Services

Electrical adapters & Power Converters for International Guests

Evening Turndown Service

Flower Service

Full Menu of In Room Spa Services

Guest Relations Services

Handicap Services

Hotel and Restaurant Reservations


In-House Chefs

In-room Safe Deposit Box

In-House Florist

iPod Docking Stations

Kid's Club

Laundry Facilities

Laundry Service

Loyalty Program

Luggage Storage

Mail Services

Personal Concierge Service

Pharmacy Delivery

Photographer on Request



Transportation Arrangement

Twice-Daily Housekeeping

Wheelchair Accessible